YOUR BUSINESS SHOULD NEVER MISS THE MOMENT A CUSTOMER IS READY TO BUY.
MAKU gives your business a personalised Business Assistant that helps customers get answers, understand their options and take the next step — 24/7.
GET YOUR BUSINESS ASSISTANTCustomerHi what services do you offer?
Business AssistantI'd be happy to help. I can guide you through our services, pricing and booking options.
CUSTOMERS DON'T ALWAYS WAIT FOR AN ANSWER.
Enquiries happen outside business hours. Teams get busy. Questions repeat. Responses can be delayed.
AFTER HOURS
BUSY TEAMS
REPEATED QUESTIONS
DELAYED RESPONSES
MEET MAKU
YOUR BUSINESS ASSISTANT.
A personalised customer communication solution built around your business.
CustomerHi what services do you offer?
Business AssistantI'd be happy to help. I can guide you through our services, pricing and booking options.
CustomerWhich service is right for me?
Business AssistantTell me what you're looking for and I'll help you find the most suitable option.
SIMPLE FOR YOUR BUSINESS. SEAMLESS FOR YOUR CUSTOMERS.
01
UNDERSTAND
We learn how your business works.
02
BUILD
Your Business Assistant is configured around your business.
03
TEST
We test the experience before launch.
04
SUPPORT
Your Business Assistant can evolve as your business does.
NOT GENERIC. BUILT AROUND YOUR BUSINESS.
Your Business Assistant is configured around the information that makes your business different.
YOUR SERVICESYOUR PRODUCTSYOUR PRICINGYOUR POLICIESYOUR FAQsYOUR BRAND VOICEYOUR CUSTOMER JOURNEY
FROM QUESTION TO NEXT STEP.
ASK → RESPOND → UNDERSTAND → ACT
MAKU helps customers find information, understand their options and move towards the appropriate next step.
SUPPORT THE MOMENTS THAT MATTER.
CUSTOMER ENQUIRIES
Answer everyday customer questions.
SERVICES & PRICING
Provide clear information about your offering.
BOOKING GUIDANCE
Help customers understand how to move forward.
PRODUCTS
Explain products and make relevant recommendations.
LEAD CAPTURE
Help capture potential customers when unavailable.
CUSTOMER JOURNEYS
Guide customers towards the next step.
BUILT FOR CUSTOMER-FACING BUSINESSES.
MAKU can be tailored around the way different businesses operate.
Hair & Beauty
Health & Wellness
Hospitality
Professional Services
Home & Local Services
Retail
Creative Industries
Automotive
Growing Organisations
YOUR BUSINESS IS UNIQUE. YOUR CUSTOMER EXPERIENCE SHOULD BE TOO.
PERSONALISED
Built around your business.
PROFESSIONAL
Designed for clear communication.
ALWAYS AVAILABLE
Helps keep customer communication moving beyond traditional business hours.
READY TO EVOLVE
Can develop as your business changes.
PACKAGES
START WHERE YOUR BUSINESS IS TODAY.
GIVE YOUR BUSINESS A BETTER WAY TO BE AVAILABLE.
Build a personalised Business Assistant around the way your business works.
GET YOUR BUSINESS ASSISTANTFREE MAKU BUSINESS AUDIT