Purchase Cancellation Policy

Last updated: August 2026

Some MAKU Technologies services are offered as recurring monthly memberships. This Cancellation Policy explains how you can cancel or change your subscription-based services.

Monthly Membership Services

MAKU Gold and MAKU Enterprise are ongoing monthly services designed to provide continuous Business Assistant updates, optimisation and support.

When you purchase a monthly membership, you agree to recurring monthly payments until cancellation.

Your payment details may be securely stored by our payment provider and used to process future subscription payments.

Cancelling Your Membership

You may cancel your MAKU Gold or MAKU Enterprise membership at any time before your next billing period to prevent future charges.

To request cancellation, please contact MAKU Technologies using the contact details provided on our website.

Cancellation will take effect at the end of your current paid billing period.

Payments After Cancellation

Once cancellation has been requested:

• No future subscription payments will be taken after the current billing period ends.

• Payments already processed for completed billing periods are generally non-refundable.

• Services already provided during the paid period will remain covered until the end of that billing period.

Silver Setup Service

MAKU Silver is a one-time setup service and is not a subscription.

Because Silver involves personalised business research, configuration and setup work, cancellation and refund eligibility may depend on whether work has already commenced.

Please refer to our Refund & Cancellation Policy for further details.

Contact Us

For subscription cancellation requests or questions, please contact:

MAKU Technologies

Email:
[INSERT BUSINESS EMAIL]

Business Address:
[INSERT BUSINESS ADDRESS]