How It Works


SIMPLE FOR YOUR BUSINESS. SEAMLESS FOR YOUR CUSTOMERS.

01 — UNDERSTAND

We learn how your business works, what you offer, how customers enquire and what information they need before booking or buying.

02 — BUILD

MAKU configures your Business Assistant around your business information, services, pricing, policies, FAQs, booking guidance and brand voice.

03 — TEST

We test realistic customer scenarios and questions before launch.

04 — DEPLOY

Once everything is ready, your Business Assistant is prepared for the agreed customer journey.

05 — IMPROVE

For managed plans, MAKU continues to update, optimise and improve the Business Assistant as your business changes.

You bring the expertise.
We handle the configuration, testing, deployment and ongoing improvement.

Your business knowledge stays at the centre. MAKU makes it easier for customers to get clear answers and take the next step.

GET YOUR BUSINESS ASSISTANT