WHY MAKU

YOUR BUSINESS SHOULD NEVER BE UNAVAILABLE WHEN YOUR CUSTOMERS ARE READY TO BUY.

Customer enquiries don't follow business hours. MAKU gives your business a personalised Business Assistant designed to keep customer communication moving — 24/7.

GET YOUR BUSINESS ASSISTANT

THE PROBLEM

YOUR CUSTOMERS ARE READY. IS YOUR BUSINESS?

Enquiries arrive outside business hours.
Your team is busy.
Customers ask the same questions repeatedly.
Important information can be difficult to find.
Responses can be delayed.
Customers can move on when they don't get the information they need.

A MISSED ENQUIRY CAN BECOME A MISSED OPPORTUNITY.

A customer who doesn't get an answer may not wait. A question can become a lost booking, a lost lead or a customer who chooses another business.

THE MAKU DIFFERENCE

YOUR BUSINESS. YOUR INFORMATION. YOUR CUSTOMER EXPERIENCE.

MAKU builds each Business Assistant around the organisation it represents rather than forcing businesses into a generic customer experience.

PERSONALISED

Built around your services, products, policies and customer journey.

PROFESSIONAL

Designed to communicate clearly and consistently with your customers.

ALWAYS AVAILABLE

Supports customer communication beyond traditional business hours.

MANAGED

Your Business Assistant can be maintained, updated and improved as your business evolves.

NOT GENERIC. BUILT AROUND YOUR BUSINESS.

YOUR SERVICESYOUR PRODUCTSYOUR PRICINGYOUR POLICIESYOUR FAQsYOUR BRAND VOICEYOUR CUSTOMER JOURNEY

Your business is different. Your Business Assistant should reflect that.

TURN CUSTOMER QUESTIONS INTO CLEAR NEXT STEPS.

CUSTOMER ASKS
MAKU RESPONDS
CUSTOMER UNDERSTANDS
CUSTOMER TAKES THE NEXT STEP

From finding information to understanding services and moving towards a booking or enquiry, MAKU helps create a clearer customer journey.

BE THERE FOR THE QUESTIONS THAT MATTER.

“How much is this service?”
“Which service is right for me?”
“Can I book?”
“What is your cancellation policy?”
“Do you offer this service?”
“What happens next?”

BUILT FOR BUSINESSES THAT EXPECT MORE.

BUILT AROUND YOUR BUSINESS

Not a one-size-fits-all experience.

DESIGNED FOR YOUR CUSTOMERS

Clear communication designed around the customer journey.

READY TO EVOLVE

Your Business Assistant can change as your business changes.

FOCUSED ON OUTCOMES

Better communication, less repetitive work and more opportunities to respond.

YOUR TEAM CAN'T BE EVERYWHERE.

MAKU CAN HELP KEEP CUSTOMER COMMUNICATION MOVING.

Give your customers access to the information they need, even when your team is unavailable.

STOP LETTING CUSTOMER QUESTIONS WAIT.

Give your business a Business Assistant built around the way you work.

GET YOUR BUSINESS ASSISTANT